Terms & Conditions for Free Demo
Validity : 7 Days | 25 mins of calling to USA, UK & Canada | Available only on Mobile App | Free demo cannot be used on multiple devices.
Connect from anywhere, at any time, and on any device.
Ready
An easy-to-use interface allows you to adjust & customise settings to your choice quickly
Steady
Viva Meet operates from any part of the world. So, geographical barriers are no longer a hurdle to connecting.
Go
Start making calls, sending messages or even HD video conferencing giving your business a true omnichannel experience.
An omnichannel app that virtually connects to everything.
Get unlimited extensions to connect with your colleagues worldwide. Integrate with your favourite CRMs like Salesforce, Zoho, etc. Add toll-free numbers or bring your number with you. An office from anywhere!
Here, there, and everywhere!
With the Viva Meet app, you can get right into meetings from your computer, smartphone and even a browser. you can collaborate with anyone from anywhere.
Reporting & Analytics
Evaluate your processes, conversation & team performance with detailed call analytics. Improve customer engagement by monitoring key performance indicators, Queue Time, Percentage of calls answered, Call Duration, etc.
At your beck & call
Our customer support team is available 24/7/365 to provide quick & accurate assistance or information anytime you need it.
Why Viva Meet?
Top 5 reasons why you should choose Viva Meet over other applications!
| Solution Capabilities | Viva Meet | Other solutions |
| 24/7/365 support. |  |
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| Customisable Reports. | |
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| Integrated SIP calls and video calls. | |
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| Domestic and International calls on a single package. | |
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| No need for installation to join video calls. | |
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Yes. Yes. And Yes
Viva Meet-your favourite flexible cloud phone app.
Call from any device
Use Viva Meet from a desktop / Mobile phone
Call from anywhere
Make calls from anywhere in the world
Overloaded with features
Mobile version
- Supports IOS and Android phones
- Push notification
- SMS message notification (Internal)
- Single Scan auto-provision
- API Integration
- Call forwarding / Transfers
- Carrier-grade real-time communication softphone
- Call Pickup
- Group Transfer
- Voicemail
- Voicemail to Email
- Video Conferencing
Desktop version
- Compatible with Windows and Mac Systems
- API integration
- Push notification
- Message notification (Internal)
- Call Recording
- Compatible with top headphones brand
- Universal provisioning process
- Carrier-grade real-time communication softphone
- Call Pickup
- Group Transfer
- Voicemail
- Voicemail to Email
- Video Conferencing
Video Conferencing
- Compatible with Windows and Mac Systems
- File transfer using video solution
- Meeting History
- Up to 100 users per room
- Record meetings
- Screen Sharing
- Calendar integrations
- Moderator controls
- One-click to join
- Supports all browsers
- No Installation is required
- Stand-alone video conferencing solution
- Password-protected meeting logins
- Easy sharing of meeting links
PLANS FOR VIVA MEET
USA & Canada Unlimited Calling
- Unlimited Calling to USA & Canada
- 1 USA Virtual Number
- Cloud PBX Features
- Reports & Analytics
- Recording free for 30 days
USA, Canada & UK Unlimited Calling
- Unlimited Calling to USA,Canada & UK
- 1 USA/Canada/UK Virtual Number
- Cloud PBX Features
- Reports & Analytics
- Recording free for 30 days
India Unlimited Calling
- Unlimited Calling to India
- 1 India Virtual Number
- Cloud PBX Features
- Reports & Analytics
- Recording free for 30 days
Global Calling
Plan
Plan
- Pay as you use minutes
- 1 International Virtual Number
- Cloud PBX Features
- Reports & Analytics
- Recording free for 30 days
* Fair usage policy applies for unlimited calling plans
* Recording free for the first 30 days
* Taxes as applicable
* Recording free for the first 30 days
* Taxes as applicable
Viva Meet Basic
- 400 Outbound Minutes to UK Landlines & Mobiles
- UK DID
- Mobile App
- Voicemail to Email facility
- Call Queuing
- Custom Ringback tone
- Call Forwarding
- Three-way Audio Conferencing
- Custom & Time Conditions IVR
Viva Meet Standard
All the features from Viva Meet Basic plus - 1500 Outbound Minutes to UK landlines & mobiles
- Desktop App
- Portal Access
- Reports & Analytics
- Multilevel IVR
- Team Messaging (Internal)
- Call Queue Announcement
- Call Recording
- Start and stop Recording option
- Customised voicemail greetings
- Fair usage alerts
Viva Meet Premium
All the features of Viva Meet Standard plus- 2500 Outbound Minutes to UK Landlines & Mobiles
- Call Whisper & Call Barging
- Advanced Reports & Analytics
- Alpha tagging
- Supervisor Access
- Multiple users for Self care Portal
- Call Screening
- Geo-Profile
- Pin-Based Dialling
* T&C
Local Minutes include UK landlines and standard UK mobiles (O2,EE,Vodafone and Three Networks) | Customised Calling Plans for both UK and International destinations | 999 service will be activated as per Ofcom regulations | International DIDs available for over 60 countries | Recordings will be stored for a period of 30 days | Call Recordings can be pushed on the customer's instance through FTP after 30 days if required | Payment by Direct Debit | Minimum Contract period of 18 months | CRM Integration can be done based on a survey of the existing systems, and an additional cost will apply
* Add on features
Call Recording stored for 30 days (For Basic Plan) - £2.75/per month | Viva Meet Desktop Application ( For Basic Plan) - £2.49/per month | Additional UK Geographic numbers - £1.99/per month | UK Mobile Number with Whatsapp facility £6.99/per month | Audio Conference Bridge £6.99/per month
* Add-on Features On Demand
Click to Call WebRTC functions can be integrated on the website at an additional cost | Professional IVR can be recorded and programmed at an additional cost | Premium / Golden Numbers available at an additional cost | Conversational AI Bot is available based on your requirement | Video conferencing services are available on request
Local Minutes include UK landlines and standard UK mobiles (O2,EE,Vodafone and Three Networks) | Customised Calling Plans for both UK and International destinations | 999 service will be activated as per Ofcom regulations | International DIDs available for over 60 countries | Recordings will be stored for a period of 30 days | Call Recordings can be pushed on the customer's instance through FTP after 30 days if required | Payment by Direct Debit | Minimum Contract period of 18 months | CRM Integration can be done based on a survey of the existing systems, and an additional cost will apply
* Add on features
Call Recording stored for 30 days (For Basic Plan) - £2.75/per month | Viva Meet Desktop Application ( For Basic Plan) - £2.49/per month | Additional UK Geographic numbers - £1.99/per month | UK Mobile Number with Whatsapp facility £6.99/per month | Audio Conference Bridge £6.99/per month
* Add-on Features On Demand
Click to Call WebRTC functions can be integrated on the website at an additional cost | Professional IVR can be recorded and programmed at an additional cost | Premium / Golden Numbers available at an additional cost | Conversational AI Bot is available based on your requirement | Video conferencing services are available on request
FAQs
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What versions of Android & iOS is Viva Meet compatible with?
Viva Meet works on Android versions 9 and above. For iOS: versions 10 and above.
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Can Viva Meet be used to receive incoming calls?
Yes, you can receive calls through the Viva Meet App.
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Can I get International DID numbers with Viva Meet?
Yes, you can get International DID numbers with Viva Meet. For more info, please contact support@vivameet.io
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Do I need my Internet Service Provider to unblock my VoIP port?
Most ISPs keep an open VoIP port by default, but in case you are not able to sign in, you will need to contact your ISP or get in touch with Viva Meet Support – support@vivameet.io
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Can I get Indian DID numbers with Viva Meet?
Yes, you can.
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How does video conferencing work on Viva Meet?
You must subscribe to a Viva Meet video plan to enable this feature. To subscribe, please contact support@vivameet.io
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Can I make video calls from Viva Meet?
Yes, you can make video calls if you have subscribed to the Viva Meet Video plan. To subscribe, please contact support@vivameet.io
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What is the validity of the free demo?
The free demo is valid for 7 days with approximately 25 mins of calling.
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What device can I use the free demo on?
Viva Meet’s free demo can be tested on mobile phones only.
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Is Viva Meet’s desktop app free?
Viva Meet’s desktop app is chargeable. Please get in touch with support@vivameet.io for more info.
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Can I use Viva Meet on an IP desk phone?
Unfortunately, you cannot use the Viva Meet App on an IP Desk Phone. You can however use Viva Meet on your mobile phone, website, or Desktop/Laptop app.